Terms and Conditions

Effective Date: 1st June 2024

Welcome to Fusion Gleam IT Solutions L.L.C. (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website [www.fusiongleam.com] (the “Site”) and our services (collectively, the “Services”). By using our Site and Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with these Terms, please do not use our Site or Services.

2. Services

Fusion Gleam IT Solutions L.L.C. provides a range of digital solutions including website development, web application development, mobile application development, graphic design, digital marketing, e-commerce solutions, IT consultancy, training, and support. The specific terms and conditions for each service may vary and will be provided to you separately.

3. User Responsibilities

• Eligibility: You must be at least 18 years old to use our Services.
• Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Prohibited Activities: You agree not to use our Site or Services for any unlawful or prohibited activities, including but not limited to:
  • Violating any applicable laws or regulations.
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others.
  • Transmitting any harmful or malicious code.
  • Interfering with or disrupting the integrity or performance of our Site or Services.

4. Intellectual Property

• Ownership: All content, trademarks, service marks, trade names, logos, and intellectual property displayed on the Site are the property of Fusion Gleam IT Solutions L.L.C. or its licensors.
• License: You are granted a limited, non-exclusive, non-transferable license to access and use the Site and Services for your personal or business use in accordance with these Terms.

5. Payment Terms

• Fees: All fees for our Services will be specified in the relevant service agreement or order form.
• Payment: Payment terms will be detailed in the service agreement or order form. Invoices are due and payable as specified.
• Late Payments: Late payments may be subject to additional charges or suspension of Services.

6. Termination

• By You: You may terminate your use of our Services at any time by providing written notice to us.
• By Us: We reserve the right to suspend or terminate your access to our Site and Services at our sole discretion, without notice, if you violate these Terms or engage in any conduct that we deem harmful to our interests or other users.

7. Limitation of Liability

To the fullest extent permitted by law, Fusion Gleam IT Solutions L.L.C. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our Site or Services.
• Any conduct or content of any third party on the Site.
• Any content obtained from the Site or Services.
• Unauthorized access, use, or alteration of your transmissions or content.

8. Indemnification

You agree to indemnify, defend, and hold harmless Fusion Gleam IT Solutions L.L.C., its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our Site or Services, or your violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will notify you of any changes by posting the new Terms on our Site. You are advised to review these Terms periodically for any changes. Your continued use of the Site and Services following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Fusion Gleam IT Solutions L.L.C.
Suit # 1412, Mai Tower, Al Nahda 1
Dubai, UAE
Email: info@fusiongleam.com

By using our Site and Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.